Clients

A sample of organizations, agencies, institutions and companies where Anne has provided her expertise and experience to help them impact health and healthcare.

Commercial

$389 million pediatric acute care facility ranked among the Top 10 pediatric hospitals in the U.S. Client needed to expand their cancer research and treatment innovations capabilities to increase the survival rate for childhood cancer. Worked with hospital administration to develop and execute a 5-year strategic public-private investment strategy, including public policy advocacy, for capital development and research program expansion of a new institute dedicated solely to children’s cancer research.


A $2B academic medical center serving a predominantly rural patient population of 1.9 million in Northern New England.  Client needed to connect rural physicians in the tri-states they serve to improve medical care for rural populations and extend its service capability. Developed and executed a health policy and public–private investment plan that established a Center for Telehealth that connects health care providers throughout northern New England to provide state-of-the-art, timely care to nearly 2 million residents wherever they live.


$1.3B world-renowned pediatric treatment and research facility focused on children’s catastrophic diseases.  Client needed to reduce a high turnover rate and low employee morale adversely impacting donor relations and fund raising goals. Evaluated the current state of Communications and Donor outreach executing stakeholder engagement and planning strategies to recognize key strengths, identify gaps and recommend areas for improvement.

Federal Agencies

Centers for Medicare and Medicaid Services (CMS), Center for Consumer Information and Insurance Oversight (CCIIO). Client needed immediate help to respond to the diluge of consumers contacting the Centers for Medicare and Medicaid Services (CMS), healthcare.gov and the state exchanges with complaints regarding the inaccuracy of their plan benefits and tax liabilities by the Marketplace. Developed and executed a case-by-case assessment process to manage review and resolution of complex long-term care cases and improve operations of the Federally-Facilitated Health Exchanges and State-based Marketplaces. Working with a team of policy analysts, IT consultants  executed operational policy, with public policy review and process oversight, to resolve more than 300,000 complex consumer cases.


Department of Commerce, National Institutes of Standards (NIST), National Cybersecurity Center of Excellence (NCCoE).  Client needed to develop a model framework to address the critical gaps in security and privacy standards required for building mobile technologies and other devices that collect, maintain and transfer health information. Managed a Task Order on a $30M contract. Analyzed the complexities of health information security policy frameworks and technical requirements of the HIPAA and the HITECH Act and translated them into a Health IT Mobile Device Use Case architecture solutions program, developing policy, marketing and stakeholder outreach for health industry leaders. Led to final development of the NIST Cybersecurity Framework.


Department of Health and Human Services, Assistant Secretary for Preparedness and Response (ASPR). Client needed to better understand the functional and medical needs of at-risk populations that were not appropriately integrated into public health preparedness and response plans.  Secured $10M in federal funding and facilitated listening sessions, industry roundtables and client forums on public health planning for at-risk populations with experts involved in public health preparedness and response to obtain input on challenges, best practices and policy recommendations. Findings included unanimous lack of service coordination.


Centers for Disease for Disease Control and Prevention (CDC). Client needed to better integrate and coordinate the health and functional needs of vulnerable populations during a public health emergency or disaster incident. Conducted policy analysis of the Affordable Care Act (ACA) and key public health preparedness planning directives. Designed and executed a stakeholder listening session with 45 public health officials. Findings resulted in creating a new Officer of Vulnerable Populations position to increase at-risk prevention and response capability.


Social Security Administration (SSA), Office of Employment Support Programs (OESP). Client needed to increase participation in the Ticket-to-Work employment program by engaging new groups and demographics of people with disabilities, veterans and others with chronic health conditions. Led a policy and marketing team as part of this 5-year, $40M project to provide cross-community outreach to implement “The Journey to Financial Independence,” a national marketing campaign that increased participation and corporate sponsorship for the Ticket-to-Work program.  Within the first week of the program, more than 2,800 beneficiaries opted in to the program, and opened and clicked through rates at or above average for government program emails. The program has been adding an average of 150 new participants per week.


Federal Emergency Management Administration (FEMA), Office of Disability Integration and Coordination. Client needed to develop on-demand, real-time information, training and go-to resources for public health and response professionals to effectively understand and act on population health needs during a public health emergency. Provided policy, strategic direction, communications and marketing execution of a web-based training tool for first-responders, service providers and consumers involved in emergency planning and response to effectively integrate diverse populations into emergency management practices.

Non-Profit Organizations

National Center for Health and the Aging.  Client needed help understanding the demographic profile of the increasing aging population and the challenges faced by Public Housing Authorities to meet their healthcare service needs and maintain streamlined Medicaid and Medicare beneficiary processes . Developed a public-private partnership with Public Housing Primary Care Centers, with health and housing officials, to provide high-quality, comprehensive, case-managed, and family-based preventive and primary health care services to approximately 129,280 residents, with 500,000 encounters at approximately 155 public housing service delivery sites for vulnerable populations aged 50 and over.


The Ford Foundation.  $14.2B foundation working to reduce poverty and injustice, strengthen democratic values, promote international cooperation, and advance human achievement. The Foundation was looking for new investment opportunities to address extreme poverty and promote community-based, economic self-sufficiency models. Managed a $5M multi-city, performance-based, 5-year community development contract, acting as an intermediary, to help urban institutions such as universities and hospitals revive their inner cities. Managed and executed technical assistance to community-based health networks in public housing facilities serving vulnerable populations.


The Bill & Melinda Gates Foundation. $41B global foundation working to help all people lead healthy, productive lives. The Foundation wanted to optimize its operating structure to create greater collaboration and communication across its teams and grantees to avoid redundancy and enhance their grant-making processes. Designed stakeholder engagement activities, analyzed data and provided recommendations for a more matrixed organizational structure to improve grant performance and foundation operations.


The Clinton Foundation/Clinton Global Initiative (CGI).  $190M foundation dedicated to strengthening the capacity of people throughout the world to meet the challenges of global interdependence. The Foundation invited top-tier consulting firms to propose a Call to Action effort to improve collaboration among grant makers and collective impact. Developed a program highlighting a “megacommunity” approach to help facilitate partnership between public, private and non-profit organizations to solve major global health crises.


The Cerebral Palsy Foundation.  A $5M foundation  transforming lives for people with cerebral palsy through research, innovation and collaboration. The Foundation needed to optimize its Women’s Health Initiative project priorities and maximize its funding for women’s health. Working with a team of world-renown medical experts, health and disability leaders and national patient advocacy groups, developed four pilot projects to enhance patient and other stakeholder involvement in analysis, interpretation, application and dissemination of the first major survey of the obstetrics, reproductive, gynecological and breast health for women with disabilities. The Women’s Health Initiative is working to decrease breast cancer rates among women with disabilities and ensure women have the best patient experience.  The project is funded by the Patient-Centered Outcomes Research Institute (PCORI) and 100 Women in Hedge Funds.


Caregiver Action Network (CAN). America’s leading caregiver organization providing 90 million family caregivers with resources, education and tips to help with day to day care of both their loved ones, as well as caregivers themselves. CAN is a small organization with limited grant-writing resources and needed support in sourcing public and private sector funding opportunities. They simultaneously needed fund development, grant management and grant-writing expertise to source and successfully secure funding.

Together with CAN leadership, I co-led an innovative fund development effort to secure $5M from the Department of Labor (DOL) Senior Community Service Employment Program (SCSEP).  I managed grant task orders, stakeholders and partners, with writing and budget support, to create a unique “boots-on-the-ground” collaborative under which CAN would operate job training programs for seniors in 8 states that had significant aging populations with low socio-economic characteristics (i.e. high poverty rates, low-employment, low educational attainment rates).  CAN received good standing with DOL, building a strong presence and partner in the Federal grant space. They look forward to receiving new funding next year.